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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Chase started well in the UK - but went downhill

Chase started well in the UK. They paid decent interest and gave cashback. However successive reductions in customer benefits make them a poor bet now. Reviewed on: 2nd April 2025

Great card for spending at home but especially abroa...

Great card for spending at home but especially abroad, giving perfect exchange rate on cash withdrawals and no additional fees Reviewed on: 2nd April 2025

Great app, full of useful features

Great app, full of useful features Reviewed on: 2nd April 2025

absolute simplicity

Chase makes managing your money seamless and absolutely stress free. I cannot recommend it highly enough. Reviewed on: 2nd April 2025

Better in the first year, but still good

In the first year the savings rates were better and above average. The interest is paid monthly and if you qualify for cash back on your current account- the round up account interest is excellent. Reviewed on: 2nd April 2025

such an easy app to use for our online banking.

such an easy app to use for our online banking. I find it one of the most user friendly experiences and I like how payments are made so quickly between banks. Reviewed on: 2nd April 2025

Easy to use with good rewards on spending.

Easy to use with good rewards on spending. The interest rates are good for the full amount of money in your account Reviewed on: 2nd April 2025

Very easy set up process to transfer over direct deb...

Very easy set up process to transfer over direct debits etc. Friendly assistance when hicupps occurred Reviewed on: 2nd April 2025

Very easy to use app and competitive rates

Very easy to use app and competitive rates Reviewed on: 1st April 2025

Online banking

App is brilliant compared to other banks I’ve used and easy to transfer from one to another Reviewed on: 1st April 2025

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