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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Simple and friendly, much better than my last bank.

Simple and friendly, much better than my last bank. App is helpful and the interaction is quick and timely. I like the little ways that round up savings on purchases work so easily and are easy to use too Reviewed on: 12th March 2025

App so easy to use

App so easy to use, able to move money between accounts instantly. Reviewed on: 12th March 2025

Great bank, good app...

Great bank, shame the cashback is becoming more limited but to be expected in this day and age. Savings are nothing to shout home about but the customer service is 10/10. Reviewed on: 12th March 2025

1% cash back

1% cash back that is a very good reward compare to other banks Reviewed on: 12th March 2025

Cashback for spending is being cut back

Cashback for spending is being cut back, which is disappointing. Reviewed on: 11th March 2025

By far the most straightforward online account. .

Easy process to obtain current account. Easy to navigate app. All round great x Reviewed on: 11th March 2025

Seamless banking with excellent customer support and...

Seamless banking with excellent customer support and experience. There is no waiting time, you get attended to promptly. The best banking services by a mile. Reviewed on: 11th March 2025

Great account.

Great account. So intuitive it looks after itself! Reviewed on: 11th March 2025

Gives me everything I need and when I need it.

Gives me everything I need and when I need it. Reviewed on: 11th March 2025

Best bank

Easy to navigate in the account and you get interest each month brilliant Reviewed on: 11th March 2025

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