Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48982 reviews)

View other Chase Bank products

4.94

Based on 48,982 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48982)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Good customer service

Excellent customer services the staff responded to all queries in good manner and the staff resolved and sorted any problems with the account about debits and credits , they speak clearly and also gave consideration about the speed of the conversation and take time to explain all matters with good manners Reviewed on: 7th March 2025

Easy to use app and website.

Easy to use app and website. Great for using abroad! Great cashback offers. Reviewed on: 7th March 2025

Easy to use.

Easy to use. No problems. Excellent App. Reviewed on: 7th March 2025

Great bank for saving and travelling

I like the round up, pennies and rewards features provided by chase bank. It helps me to save money without realising. I also like how easy it was to use my card in different countries tires around the world without incurring extra charges. Reviewed on: 7th March 2025

Easy and great to use

Easy to setup, easy to use day to day, and a great deals. The automatic round up feature and savings are also great. Reviewed on: 7th March 2025

Very fast in responding to queries.

Very fast in responding to queries. Reviewed on: 7th March 2025

Thanks, but it's time to move on now

I've been with Chase several years as they've always been a market leader, but they've now downgraded the benefits (cashback and interest rates) to the point where I will be looking for a better account now Reviewed on: 7th March 2025

I have been customre for a while now and it's safe t...

I have been customre for a while now and it's safe to say it's easy to operat and so far no complications when dealing with changes to account. Reviewed on: 7th March 2025

Customer service is BRILLIANT!

Customer service is BRILLIANT!!! Very safe account to use and notifications of account use is straight away. Very happy customer Reviewed on: 7th March 2025

Since opening my account I have found managing my mo...

Since opening my account I have found managing my money so much easier. it’s simple to set up savings pots, there’s a roundup feature and they have a good interest rate and it’s nice to be rewarded with cashback on spending too. Reviewed on: 7th March 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexDirect
from Nationwide 4.62 from 369 reviews
Bank account
from HSBC 3.76 from 1376 reviews
Reward Silver Account
from NatWest 4.62 from 167 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 49 reviews
Credit card
from Chase Bank 4.94 from 379 reviews
Savings
from Chase Bank 4.94 from 23014 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub