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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Easy to use app and website.

Easy to use app and website. Great for using abroad! Great cashback offers. Reviewed on: 7th March 2025

Easy to use.

Easy to use. No problems. Excellent App. Reviewed on: 7th March 2025

Great bank for saving and travelling

I like the round up, pennies and rewards features provided by chase bank. It helps me to save money without realising. I also like how easy it was to use my card in different countries tires around the world without incurring extra charges. Reviewed on: 7th March 2025

Easy and great to use

Easy to setup, easy to use day to day, and a great deals. The automatic round up feature and savings are also great. Reviewed on: 7th March 2025

Very fast in responding to queries.

Very fast in responding to queries. Reviewed on: 7th March 2025

Thanks, but it's time to move on now

I've been with Chase several years as they've always been a market leader, but they've now downgraded the benefits (cashback and interest rates) to the point where I will be looking for a better account now Reviewed on: 7th March 2025

I have been customre for a while now and it's safe t...

I have been customre for a while now and it's safe to say it's easy to operat and so far no complications when dealing with changes to account. Reviewed on: 7th March 2025

Customer service is BRILLIANT!

Customer service is BRILLIANT!!! Very safe account to use and notifications of account use is straight away. Very happy customer Reviewed on: 7th March 2025

Since opening my account I have found managing my mo...

Since opening my account I have found managing my money so much easier. it’s simple to set up savings pots, there’s a roundup feature and they have a good interest rate and it’s nice to be rewarded with cashback on spending too. Reviewed on: 7th March 2025

1% cashback on purchases, up to £15 per month

1% cashback on purchases, up to £15 per month Reviewed on: 7th March 2025

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