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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

452100% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Everything works, customer service is quick and helpful

Everything works, customer service is quick and helpful Reviewed on: 6th March 2025

Ease of accessibility, use.

Ease of accessibility, use. However, the layout of home page could be improved by more prominence visibly for current balance. Perhaps relocate the logout button to home page too. Reviewed on: 6th March 2025

Great account.

Easy to open. Good cash back. Excellent to use abroad. Reviewed on: 6th March 2025

Better Banking

My Chase account has changed my experience of banking for the better. I have had bank accounts for over 40 years and I can honestly say that I am more comfortable with my Chase account than any other I have had. Great offers, excellent customer service and a very user friendly app. Reviewed on: 6th March 2025

Cancelled the only reason I joined, 1% casback

Cancelled the only reason I joined, 1% casback Reviewed on: 6th March 2025

I love it

Everything is so easy and straightforward - I love it Reviewed on: 6th March 2025

It's been 1 year with chase bank and I've never had...

It's been 1 year with chase bank and I've never had a problem, the service is excellent, I'll tell everyone I know about it. Reviewed on: 6th March 2025

Good service easy to use.

Good service easy to use Reviewed on: 6th March 2025

Excellent and great value service

Excellent and great value service Reviewed on: 6th March 2025

Customer support is very slow

Reaching and getting a real solution from their support is a very slow and tiring process. Took me hours to get a simple payment problem resolved. Reviewed on: 6th March 2025

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