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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

I love that it helps me with my budgeting

I love that it helps me with my budgeting Reviewed on: 4th March 2025

Current account is great for travel.

Current account is great for travel. Reviewed on: 4th March 2025

Very efficient adding and paying from account.

Very efficient adding and paying from account. At home or abroad. Easy to understand and View on line spending etc. Reviewed on: 4th March 2025

Brilliant App.

Brilliant App. Easy to use. Customer service excellent Reviewed on: 4th March 2025

Easy to use, didn't face any issues so far and have...

Easy to use, didn't face any issues so far and have been using it for over 2 years Reviewed on: 4th March 2025

Using Chase is easy

Easy to use and move money. Safety is important. Reviewed on: 4th March 2025

Easy to use app, and interest-bearing current account

Easy to use, interest earning account with intuitive app. Reviewed on: 4th March 2025

Query Resolution

I had a query once and went straight through to a person who resolved my query quickly and efficiently. Reviewed on: 4th March 2025

outstanding experience with customer service

outstanding experience with customer service Reviewed on: 4th March 2025

Great bank account.

Great bank account. 1% cash back for everyday spending. Excellent exchange rate when paying abroad, better than exchange bureau. Great service as well. Reviewed on: 4th March 2025

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