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Chase Bank: Current account reviews

4.94
Based on 48,990 reviews, last reviewed 5th May 2026
92% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

They're the only bank that I know of who offer cash...

5
They're the only bank that I know of who offer cash back on debit card spending and the cash back is better than Amex! Reviewed on: 4th March 2025

User friendly

5
I use my Chase card abroad, when I visit USA. The currency excvhange is seamless. My account was easy to set-up and is easy to manage. I'd recommend having a Chase account. Reviewed on: 4th March 2025

Poor offers

2
Offers on merchants have turned into absolute garbage lately. Reviewed on: 4th March 2025

Terrible bank, blocked my account for no reason, age...

1
Terrible bank, blocked my account for no reason, agents don’t have a clue Reviewed on: 4th March 2025

Reliable service and good app.

5
Reliable service and good app. Love the great exchange rate. Reviewed on: 4th March 2025

Pleased with the service you provide

5
Pleased with the service you provide Reviewed on: 4th March 2025

Always friendly and helpful and go out of their way...

5
Always friendly and helpful and go out of their way to help as efficiently and as quickly as possible Reviewed on: 4th March 2025

Excellent bank

5
Excellent app. Excellent customer services when required. Very easy to use Reviewed on: 4th March 2025

Love the 1% back and very easy to use App.

5
Love the 1% back and very easy to use App. Savings rates are also very good and easy to transfer money from account to account. They offer investment opportunities too which you can take or leave. Reviewed on: 4th March 2025

I have both a current and savings accounts and have...

5
I have both a current and savings accounts and have been very happy with the service and support provided by their staff. Reviewed on: 4th March 2025

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