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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

They're the only bank that I know of who offer cash...

They're the only bank that I know of who offer cash back on debit card spending and the cash back is better than Amex! Reviewed on: 4th March 2025

User friendly

I use my Chase card abroad, when I visit USA. The currency excvhange is seamless. My account was easy to set-up and is easy to manage. I'd recommend having a Chase account. Reviewed on: 4th March 2025

Poor offers

Offers on merchants have turned into absolute garbage lately. Reviewed on: 4th March 2025

Terrible bank, blocked my account for no reason, age...

Terrible bank, blocked my account for no reason, agents don’t have a clue Reviewed on: 4th March 2025

Reliable service and good app.

Reliable service and good app. Love the great exchange rate. Reviewed on: 4th March 2025

Pleased with the service you provide

Pleased with the service you provide Reviewed on: 4th March 2025

Always friendly and helpful and go out of their way...

Always friendly and helpful and go out of their way to help as efficiently and as quickly as possible Reviewed on: 4th March 2025

Excellent bank

Excellent app. Excellent customer services when required. Very easy to use Reviewed on: 4th March 2025

Love the 1% back and very easy to use App.

Love the 1% back and very easy to use App. Savings rates are also very good and easy to transfer money from account to account. They offer investment opportunities too which you can take or leave. Reviewed on: 4th March 2025

I have both a current and savings accounts and have...

I have both a current and savings accounts and have been very happy with the service and support provided by their staff. Reviewed on: 4th March 2025

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