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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellent Service

I have only been with chase for about a year but they keep me up to date with all my transactions in real time. Everything is easy to understand I wish I had changed to them sooner Reviewed on: 4th March 2025

They're the only bank that I know of who offer cash...

They're the only bank that I know of who offer cash back on debit card spending and the cash back is better than Amex! Reviewed on: 4th March 2025

User friendly

I use my Chase card abroad, when I visit USA. The currency excvhange is seamless. My account was easy to set-up and is easy to manage. I'd recommend having a Chase account. Reviewed on: 4th March 2025

Poor offers

Offers on merchants have turned into absolute garbage lately. Reviewed on: 4th March 2025

Terrible bank, blocked my account for no reason, age...

Terrible bank, blocked my account for no reason, agents don’t have a clue Reviewed on: 4th March 2025

Reliable service and good app.

Reliable service and good app. Love the great exchange rate. Reviewed on: 4th March 2025

Pleased with the service you provide

Pleased with the service you provide Reviewed on: 4th March 2025

Always friendly and helpful and go out of their way...

Always friendly and helpful and go out of their way to help as efficiently and as quickly as possible Reviewed on: 4th March 2025

Excellent bank

Excellent app. Excellent customer services when required. Very easy to use Reviewed on: 4th March 2025

Love the 1% back and very easy to use App.

Love the 1% back and very easy to use App. Savings rates are also very good and easy to transfer money from account to account. They offer investment opportunities too which you can take or leave. Reviewed on: 4th March 2025

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