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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

I have both a current and savings accounts and have...

I have both a current and savings accounts and have been very happy with the service and support provided by their staff. Reviewed on: 4th March 2025

Only been a customer for about a month but love how...

Only been a customer for about a month but love how easy it all felt and the fact you get cash back on purchases and savings is also very good. Reviewed on: 4th March 2025

I love Chase

I love the ease of using the Chase app, how you can juggle your funds between the sub accounts and obviously the best thing is the cash back rewards scheme plus the roundups! Reviewed on: 4th March 2025

Easy to use, transfering money between accounts is easy

Easy to use, transfering money between accounts is easy Reviewed on: 4th March 2025

Very easy to use, online help immediate.

Very easy to use, online help immediate. Reviewed on: 4th March 2025

Good all round Bank

Excellent customer service and able to talk to someone if there’s something you’re concerned about, also they will contact me if they have any concerns Reviewed on: 4th March 2025

so easy to use and it is very convienent

so easy to use and it is very convienent Reviewed on: 4th March 2025

Everything i need all in one app.

Everything i need all in one app. Amazing. The interest rates have gone down but still worth keeping my money with Chase Reviewed on: 4th March 2025

Excelent Customer Service

Recently I visited India and was using my Debit Card to withdraw cash and pay for items. I had some issues with this but the service centre were very quick to respond to my enquiries and reassure me that my account hadn't been compromised and my card was still active, the problem being with the merchant not accepting non-Indian cards. Also worth noting there was no commission charged for foreign currency transactions. Reviewed on: 4th March 2025

It was easy to set up an account.

It was easy to set up an account.the help team have responded wuickly to my queries. While on holiday the currency converter is a great tool to have as you can keep track of your spending. And the cash back is great to have Reviewed on: 4th March 2025

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