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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to transfer funds between accounts and clear ap...

Easy to transfer funds between accounts and clear app info Reviewed on: 16th February 2026

Happy with all aspects of my current account

Happy with all aspects of my current account Reviewed on: 16th February 2026

I really like the app and the ease of using it.

I really like the app and the ease of using it. They are really responsive if there is an issue and it’s easy to see your accounts at the same time. Reviewed on: 16th February 2026

Easy and accessible, very reliable, and excellent se...

Easy and accessible, very reliable, and excellent service Reviewed on: 16th February 2026

Excellent service and I love the cash back rewards.

Excellent service and I love the cash back rewards. Particularly excellent when travelling giving me decent daily cash limits, excellent exchange rates and no foreign transaction fees. Have already recommended to all my family members. Reviewed on: 16th February 2026

Incredible service and love the app

Incredible service and love the app Reviewed on: 16th February 2026

Feedback

Staff are professional and efficient. Reviewed on: 16th February 2026

versatile and efficient online banking account

versatile and efficient online banking account Reviewed on: 16th February 2026

I love the easy to access live human support.

I love the easy to access live human support. I wish they supported joint sccounts and mortgages too. Reviewed on: 16th February 2026

I've had a current account with Chase for nearly 3 y...

I've had a current account with Chase for nearly 3 years and it has been my sole current account for nearly 1 year. In that time the only issue I have had was when transferring a couple of large amounts to my daughters, soon sorted with a phone call Reviewed on: 16th February 2026

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