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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

A great surprise Chase. Bank

Easy on line banking. Excellent support and customer service. Glad I left Barclays. Reviewed on: 3rd March 2025

Happy customer who has used them for the last 3/4 years

Have had a Chase bank account for a few years now and I love the additional rewards you can earn in cashback, as well as the ease of managing my money through my mobile. I also love their instant access savings account which has a decent savings rate compared to my other banks. Reviewed on: 3rd March 2025

Great account

Easy to use and the app is well laid out Reviewed on: 3rd March 2025

Easy to use app.

Easy to use app. Disappointed with the drop in savings rate though. Reviewed on: 3rd March 2025

Always helpful friendly and professional

Always helpful friendly and professional Reviewed on: 3rd March 2025

Great Cash back offer- better than collecting airmiles

Great Cash back offer- better than collecting airmiles Reviewed on: 3rd March 2025

Customer support was rapid and excellent on the few...

Customer support was rapid and excellent on the few occasions that I needed assistance. Reviewed on: 3rd March 2025

Free rewards money

Love the rewards balance so much! It can be transferred to the saving. Use it more and you got more rewards money for free !! Reviewed on: 3rd March 2025

GREAT BANKING EXPERIENCE

The app is very easy to use. Response is fast and I can see my transactions immediately. Reviewed on: 3rd March 2025

Easy to use account.

Easy to use app, cash back and interest. Reviewed on: 3rd March 2025

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