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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Good service and user friendly app

Good service and user friendly app Reviewed on: 3rd March 2025

I have nothing but praise for Chase.

I have nothing but praise for Chase. Their app is excellent and so easy to use, the accounts earn reasonable interest, I get cash back and their customer services is excellent and I get to speak to a real person! My only complaint since that they don't do business accounts yet. Reviewed on: 3rd March 2025

Best bank I've ever banked with and love that you ca...

Best bank I've ever banked with and love that you can have up to 10 savings accounts. Reviewed on: 3rd March 2025

cashback

1％ cashback is the most attractive reason Reviewed on: 3rd March 2025

Free Credit Report, Excellent

Excellent U.K. banking without a store front, also they offer Credit Report for free Reviewed on: 3rd March 2025

Efficient and great account plus one gets cash back.

Efficient and great account plus one gets cash back. Lots of useful information offered. Phone App is easy to use. Reviewed on: 3rd March 2025

Fantastic

Easy to set and use the app. Excellent service Reviewed on: 3rd March 2025

Best Bank App.

I've been a Chase customer for 3+years now. Best App bank and excellent customer service. Reviewed on: 3rd March 2025

Service provided

very good so far and I like it. . Reviewed on: 3rd March 2025

So easy to use app.

So easy to use app. Hardly ever need to call for help, and when you do, staff quite friendly and helpful. And they keep an eye on your sending money to a new account, so that you don't get scammed Reviewed on: 3rd March 2025

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