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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Nice to know

Nice to know what you have spent before you spend it! The app is usually faster at letting you know money is being spent than the retailer. The customer service is also excellent with quick responses to questions are answered and explained well. Reviewed on: 3rd March 2025

So glad I joined Chase

I found the process from downloading the App to operating my current account very straightforward. I like that I'm earning cashback on everyday spending. I can also drip feed small amounts into savings by using the Round Up option. Reviewed on: 3rd March 2025

Chase are clear and simple in their comms - their ba...

Chase are clear and simple in their comms - their banking app is straightforward and clear. Transactions show up quickly it’s easy to transfer and make payments. It is excellent when overseas with no charges and transactions showing almost immediately Reviewed on: 3rd March 2025

Very good bank.

Very good bank. They are very helpful to their customers and put customers at the heart of whatever product they are offering. Reviewed on: 3rd March 2025

I am simply in love with this bank !

I am simply in love with this bank !! They are so good and take good care of their customers! Reviewed on: 3rd March 2025

The rewarding bank

Easy to use app. Pleasant staff you can get hold of and talk to in customer services. Confident in their security. Goals to improve your own review of your spend and savings with rewards across a range of activities. Reviewed on: 3rd March 2025

It has been an amazing journey so far, service is to...

It has been an amazing journey so far, service is top notch, easy interface Reviewed on: 3rd March 2025

Simplicity in an app

An app that is so simple to use and an account that makes purchasing abroad so simple and cost effective. Would highly recommend. The modern Current Account Reviewed on: 3rd March 2025

User friendly App

Best banking app, easy to access and use. Reviewed on: 3rd March 2025

happy Customer

Brilliant abd secure app. Easy to communicate with and competitive rates Reviewed on: 3rd March 2025

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