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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Chase bank is easy to use and the customer service i...

Chase bank is easy to use and the customer service is 10/10 for me Reviewed on: 3rd March 2025

Just Great.

Absolutely have no issues with Chase, suberb round up system which i see no other doing, brilliant to use abroad, security on card is a great idea.Just an alround brilliant account. Reviewed on: 3rd March 2025

excellent customer service

excellent customer service and well-designed interface of app Reviewed on: 3rd March 2025

Easiest to use online banking ever!

Since joining Chase, its been so easy to use and track my current account ins/outs and its by far the best online bank I've ever used, plus they have lots of great rewards and interest savings on all accounts. Reviewed on: 3rd March 2025

Great incentive of 1% cash back on spending.

Great incentive of 1% cash back on spending. Friendly and helpful customer service. Reviewed on: 3rd March 2025

App is brilliant and easy to use .

App is brilliant and easy to use . Help line is very efficient and knowledgeable. Best bank I have ever used Reviewed on: 3rd March 2025

Easy to use app

Easy to use app. Instant transfer of money to other banks and people. Reviewed on: 3rd March 2025

Chase have provided me with a great bank account so...

Chase have provided me with a great bank account so far, the app is simple and informative. my card came within a couple of days too - super impressed and only wish i'd have signed up sooner Reviewed on: 3rd March 2025

New way to bank

Very professional service excellent easy to use App brilliant communication regarding services and products Reviewed on: 3rd March 2025

Efficient customer service

Efficient customer service through the app, very fast responses and nothing is too much trouble. No need to spend time on the phone - can’t fault it. Reviewed on: 3rd March 2025

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