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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

10/10 for ease, service and rates

Great all-round experience - app is intuitive, easy to use and I really like the budgeting and savings goals features. Security features are great with card details stored in app, scam warnings for transferring money. Saving is incentivised with roundup account and cashback on everyday purchases, plus excellent rates on saved sums. Best banking experience I’ve ever had. Reviewed on: 16th February 2026

Super easy to use digital bank, great app and excell...

Super easy to use digital bank, great app and excellent customer service Reviewed on: 16th February 2026

Quality, straight forward and plain English..

From start to present straight forward and explained in plain English issues. Help desk easily accessed although only needed once as info simple to identify. Interest fair and paid as specified. Have recommended to family and friends. Reviewed on: 16th February 2026

Cashback is good

Love the cashback offered, would be great if it still applied to all purchases Reviewed on: 16th February 2026

A company I'd never heard off took money from my acc...

A company I'd never heard off took money from my account for what they called subscription renewal. I emailed the company & told them I'd not even heard of them but they insisted that I had, at sometime hit on a link to them & subscribed to £29.90 per month, I asked where they got my card details from & they said it would of been either Google-Pay or Apple-Pay. So , as I don't use either, I contacted Chase customer services & explained the situation. My account was credited straight away & they took over to stop reoccurring monthly withdrawals. Customer services kept me informed every step of the way as to how it was going which was very reassuring. Reviewed on: 16th February 2026

Brilliant

Brilliant low level involvement of a very smooth operation Reviewed on: 16th February 2026

The saver round up feature is great and the 5% boost...

The saver round up feature is great and the 5% booster rate on top is really good. 1% cashback on tube travel also great. Reviewed on: 16th February 2026

Got the account for spending in Europe, but now use...

Got the account for spending in Europe, but now use it all the time, great cashback, good linked savings. Easy to access and understand on the app. Reviewed on: 16th February 2026

Excellent experience

I've always had an excellent experience with chase, where any issue I've had has been solved immediately - regardless of the time of day. It has great cashback benefits and wouldn't consider using any other card as my main account! Reviewed on: 16th February 2026

I generally have onboarded many of my friends to Cha...

I generally have onboarded many of my friends to Chase because it has been the best savings account and current account combo. The cards also look good Reviewed on: 16th February 2026

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