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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use.

Easy to use. Zero charges abroad. Reviewed on: 2nd March 2025

i leave parkinson’s parkinson's which majrs.

i leave parkinson’s parkinson's which majrs. innunjcarion difficulty chase personnel are always very understanding and helpful to me Reviewed on: 2nd March 2025

Great app and easy to use!

Great app and easy to use! Customer service quick to respond with great attitudes Reviewed on: 2nd March 2025

A good all round product.

Chase has scaled its benefits back a bit, but it’s still a great bank. We travel a lot, you get great exchange rates when you’re using your debit card abroad. The 1% cashback is now capped at £15, which is a little disappointing, but still better than competitors. I have needed customer service on a couple of occasions, they have been excellent. Reviewed on: 2nd March 2025

Overall easy reliable banking

I have only once had issues with the app where I couldn't access my money, hence 4/5 stars. Other than that the service is always fantastic and it is quick and easy to get in touch with a real person. The app is brilliant and very easy to use, the attractive and competitive interest rates however seem to be slowly slipping away Reviewed on: 2nd March 2025

Easy online banking, Informative, and incentives good.

Easy online banking, Informative, and incentives good. Just happy with this bank Reviewed on: 2nd March 2025

The cash back reward is great, customer service is e...

The cash back reward is great, customer service is easy to contact, I’d recommend Reviewed on: 2nd March 2025

Great online bank.

Great online bank. Never any issues. App very easy to use Reviewed on: 2nd March 2025

It is the most flexible card, easy to use everyday,...

It is the most flexible card, easy to use everyday, with the bonus of earning cash back Reviewed on: 2nd March 2025

I've been with chase for 3 years any problems I had...

I've been with chase for 3 years any problems I had were resolved very quickly, nice online bank to do business would strongly recommend. Reviewed on: 2nd March 2025

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