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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Current account

The app is easy to follow and use to bank, transfer money and save. I have never had any issues and easy to apply for and follow Reviewed on: 16th February 2026

Easy to use with great perks

Easy to transfer money, love the cash back. Reviewed on: 16th February 2026

Great experience using Chade bank at home and abroad.

Great experience using Chade bank at home and abroad. Easy to use and being able to create saving pots is handy and helpful Reviewed on: 16th February 2026

Great customer service and support

Everytime I have had an issue or a query, the staff have always been able to resolve or support with the issue, especially within a short amount of time. They are always polite and supportive. Reviewed on: 16th February 2026

Great for travel abroad, no fees

Great for travel abroad, no fees Reviewed on: 16th February 2026

Excellent experience and no problems.

Excellent experience and no problems. Straight forward registration for the account. Reviewed on: 16th February 2026

I opened a Chase current account just to get access...

I opened a Chase current account just to get access to their savings account. However, the current account, with it's 1% cashback on groceries and fuel is so attractive that I'm now using it routinely. Plus, the app is super user friendly Reviewed on: 16th February 2026

Easy to run account.

Easy to run account. App works very well. Reviewed on: 16th February 2026

Everything works perfectly everytime!

Everything works perfectly always! Reviewed on: 16th February 2026

very easy to deal with, always there should you need...

very easy to deal with, always there should you need assistance. kept up to date with new products Reviewed on: 16th February 2026

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