Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48670 reviews)

View other Chase Bank products

4.94

Based on 48,670 reviews, last reviewed 18th Feb 2026

105750% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant for using abroad. Brilliant for using abroad, great communications informing of each banking activity immediately. AA+++ Reviewed on: 18th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48670)

Review of the Chase Bank, Current account:

One Stop Banking

An easy and efficient way of banking, both general spending and savings. The cashback is good and savings rate excellent. Good Job! Reviewed on: 16th March 2023

customer service is excellent compared to my exp...

The customer service is excellent compared to my experience with other high street banks. I would highly recommend the bank to my family and friends. I was once had made a transfer to a stranger’s account. When I realised that it was a scam, I called the customer service and they sorted it out the next day and I had my money back. Reviewed on: 17th February 2026

second to non

iv been with chase for about 3 years now, customer service is second to non, never had a single problem. Reviewed on: 17th February 2026

Easy sign up, handy cashback, good customer service

Easy sign up, handy cashback and quick instant message customer service make for a great current account experience. App is less optimised than some (e.g. Monzo) but is still clean and simple to use. Reviewed on: 17th February 2026

Experience with Chase

I have been using Chase now more than couple of years. It has good app in functionality and has great user experience. It used to provide interest on current account also earlier. Good customer service support. Reviewed on: 17th February 2026

Best bank ever !

Best bank ever ! Never had any issues in 4 years as I had with others bank Reviewed on: 17th February 2026

Easy to use, format of app easy to navigate

Easy to use, format of app easy to navigate Reviewed on: 17th February 2026

Great app, great offers, great advice

Great app, great offers, great advice Reviewed on: 17th February 2026

Excellent customer service!

Excellent customer service! Friendly staff very helpful Reviewed on: 17th February 2026

All round good service

Since signing up to Chase have always had good service. From interest on my current account to interest on my round up account. No charges when I use my debit or credit card in Europe. (Great if you're on a cruise and go to different cities) Reviewed on: 17th February 2026

I’ve been using Chase for a while now and the app co...

I’ve been using Chase for a while now and the app continues to improve! Big fan of all the different saving pots and well-designed UI! Reviewed on: 17th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Unizest 2.60 from 2 reviews
Multi-Currency Debit Card
from iFAST Global Bank 4.80 from 70 reviews
Black Account
from NatWest 4.21 from 230 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 44 reviews
Credit card
from Chase Bank 4.95 from 342 reviews
Savings
from Chase Bank 4.94 from 22845 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub