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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48696 reviews)

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4.94

Based on 48,696 reviews, last reviewed 19th Feb 2026

106375% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy & straight forward to use, quick & effective app. Easy & straight forward to use, quick & effective app. Does what I need it to Reviewed on: 19th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48696)

Review of the Chase Bank, Current account:

Effective communication is not only a crucial skill,...

Effective communication is not only a crucial skill, but it also stands out as the pinnacle of excellence. Reviewed on: 15th February 2024

Brilliant bank and easy to use products - no bells a...

Brilliant bank and easy to use products - no bells and whistles which I like Reviewed on: 18th February 2026

so impressed, i got my children to move to them too

was so impressed with how easy it was to open the ac, how great the App worked, and well - how simple they made it all, banking as it should be. Recommended to all my kids, and now they are all converts too. Reviewed on: 18th February 2026

Perfect the best current account

Perfect the best current account Reviewed on: 18th February 2026

Easy way to earn cash back.

Easy way to earn cash back. 1% on certain purchases which all adds up Reviewed on: 18th February 2026

Easy to use ..

Easy to use the current account and I like the round up facility to save small amounts into a pot on everyday purchased . It makes saving for little treats easy . Reviewed on: 18th February 2026

Excellent customer service

Recently there was attempted fraud with my account. It was reported, investigated, the money was refunded and a new debit card issued. The process was thoroughly explained to me and any questions were answered. Fantastic team. Reviewed on: 18th February 2026

Ease of use

Easy to use app. No conversion costs when using card overseas Reviewed on: 18th February 2026

Love the app.

Love the app that shows onscreen immediately when you make a payment Reviewed on: 18th February 2026

Every transaction is easy to do and set up.

Every transaction is easy to do and set up. If any issues do arise. A quick contact and everything is sorted in no time. Reviewed on: 18th February 2026

Excellent customer service & great app

Excellent customer service when I had an issue travelling with my card. Simple app which works well. Reviewed on: 18th February 2026

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