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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48790 reviews)

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4.94

Based on 48,790 reviews, last reviewed 22nd Feb 2026

108525% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer Service Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48790)

Review of the Chase Bank, Current account:

I have been delighted with Chase bank from the minut...

I have been delighted with Chase bank from the minute I opened my account. When I have needed customer service assistance they have been courteous and prompt.Everything explained well and extremely helpful. Reviewed on: 15th February 2024

Easy to use, intuitive.

Easy to use, intuitive. Great website. Heartily recommended Reviewed on: 20th February 2026

Best app and value

I love the design of the app, very intuitive and easy to navigate. And the cashback is the cherry on the cake. Best bank I’ve ever used so far Reviewed on: 20th February 2026

I have always been more than satisfied with the serv...

I have always been more than satisfied with the services by chase bank. All the transactions are done in real time without any delay. Reviewed on: 19th February 2026

I find chase bank to be reliable and secure, the sec...

I find chase bank to be reliable and secure, the security is top, I've never had a problem at all. Reviewed on: 19th February 2026

Excellent customer support, competitive interest and...

Excellent customer support, competitive interest and good perks Reviewed on: 19th February 2026

Very good, easy to set up, great rewards, good app.

Very good, easy to set up, great rewards, good app. Reviewed on: 19th February 2026

Chase for chasers

I like the ability in which you can create various Current & Savings Accounts, for the purposes of budgeting and future planning. I really would like to see added more Icons in order to optimise the money management structure. Reviewed on: 19th February 2026

Promise of a voucher did not materialised even after...

Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

All good great bank no issues good cashback and inte...

All good great bank no issues good cashback and interest rates Reviewed on: 19th February 2026

Easy to use bank account online

I opened a current account when my previous bank closed its UK business. I’m glad I chose Chase. Reviewed on: 19th February 2026

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