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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Top top bank , recommended to all my friends and...

Top top bank , recommended to all my friends and family Reviewed on: 16th February 2026

It is very easy to do all I need to do

It is very easy to do all I need to do on the Chase App. Reviewed on: 16th February 2026

Accepting CHAPS payments caused me an issue but you...

Accepting CHAPS payments caused me an issue but you resolved the complaint and compensated my losses arising. Reviewed on: 16th February 2026

always support chase

very simple ui, very reactive customer service, very protective scam/fraud defending Reviewed on: 16th February 2026

I’ve never had a problem with this account.

I’ve never had a problem with this account. The rewards are good Reviewed on: 16th February 2026

Easy App and excellent customer service

Chase have a very easy app to use and they offer good products with super customer service. They have helped when I have made a purchase that didn’t arrive and refunded my money. Reviewed on: 16th February 2026

My expectation

In the years I have used Chase Bank service has been very good. They have lived up to my expectation. Have recommended them. Reviewed on: 16th February 2026

App is very clear and easy to use

App is very clear and easy to use Reviewed on: 16th February 2026

Review from a "more mature" customer.

Being a "more mature" customer of online banking it required a great deal of confidence in a banking app to feel my money was safe. Chase Banking gives me that whilst staying easy to use and providing me with swift notifications of fund movements. Reviewed on: 16th February 2026

Very please with my account so far very easy to...

Very please with my account so far very easy to use Reviewed on: 16th February 2026

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