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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

current account positives

clear information, updates are speedy Reviewed on: 16th February 2026

App is easy to use.

App is easy to use. Doing usual banking is easy and intuitive with the app too. Clear links to follow and all information on the welcome screen. The cashback and roundup is great and helps with savings too. Reviewed on: 16th February 2026

Easy to setup a new account and extra ones too!

Easy to setup a new account and extra ones too! Brilliant customer service and efficient too. Thanks Reviewed on: 16th February 2026

Great App based banking

Nice easy app - and easy to find information Reviewed on: 16th February 2026

Responsive customer service, account activity update...

Responsive customer service, account activity updates almost instantly, ability to save with a connected JPMorgan investing Reviewed on: 16th February 2026

Effortless banking and happy to have found an accoun...

Effortless banking and happy to have found an account that suits my needs Reviewed on: 16th February 2026

Simple and easy to use

Simple and easy to use given that they have no physical branches I was sceptical over using them but these fears have been removed Reviewed on: 16th February 2026

Very good very easy very simple best bank ever chase...

Very good very easy very simple best bank ever chase is amazing and I would use them for the rest of my life Reviewed on: 16th February 2026

Great bank

Chase bank are great especially offering the ‘round up too. I’ve just switched so still learning my way around but have no complaints and everyone is always very helpful Reviewed on: 16th February 2026

Any issues I have had have been dealt with by custom...

Any issues I have had have been dealt with by customer services very quickly. Reviewed on: 16th February 2026

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