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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Good Bank to Use

No problems, efficient service, easy to deal with. Reviewed on: 1st March 2025

Great bank

Excellent alround products & customer service Reviewed on: 1st March 2025

Friendly efficient, and professional customer service.

Friendly efficient, and professional customer service. Reviewed on: 1st March 2025

App covers all my banking needs, extremely easy to u...

App covers all my banking needs, extremely easy to use and provides a cash reward Reviewed on: 1st March 2025

I experienced difficulties when in Uganda for my car...

I experienced difficulties when in Uganda for my card contacted chase was resolved in two minutes Reviewed on: 1st March 2025

Straight forward !

Card is easy & efficient to use both topping up and using abroad ! Reviewed on: 1st March 2025

Easy to use, service and security features are excel...

Easy to use, service and security features are excellent Reviewed on: 1st March 2025

Top online bank!

Very glad I joined chase. Very easy online banking. Reviewed on: 1st March 2025

Great bank account and easy to use

Great bank account and easy to use Reviewed on: 1st March 2025

Great customer service quick answering I have used i...

Great customer service quick answering I have used it twice so helpful and very quickly resolved my issues. Reviewed on: 1st March 2025

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