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Chase Bank: Current account reviews

4.94
Based on 48,989 reviews, last reviewed 25th Apr 2026
8022% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026
TG's avatar
TG

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48989)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

5
The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Chase online app

5
Online app easy to use and works well. Reviewed on: 1st March 2025

Banking made easy

5
Used abroad no charges when used in ships. Restaurants or paying fir accommodation. Only at ATM. You get interest when you spend Great. Reviewed on: 1st March 2025

Perfect for everything a current account needs.

5
Always quick customer service when help needed. Easy to use with the app. Clear account display. No charges. Instant record on every transaction. Reviewed on: 1st March 2025

A very easy bank app to use although the savings rat...

5
A very easy bank app to use although the savings rate could be better Reviewed on: 1st March 2025

seamless experience with good cashback offer

5
seamless experience with good cashback offer Reviewed on: 1st March 2025

A raised complaint

5
Had to raise a complaint about a purchase I had made using Chase. I used the online chat, the matter was dealt with promptly and professionally Reviewed on: 1st March 2025

Excellent banking provider

5
Great customer support easy to use excellent security and good value Reviewed on: 1st March 2025

Fantastic experience no problems so far

5
Fantastic experience no problems so far Reviewed on: 1st March 2025

Great banking App and savings.

5
Great banking App and savings. 1% cash back is good to but interest rates no longer market leading. Reviewed on: 1st March 2025

Terrible client support

1
Terrible. Their client support is appalling. Terrible AI chatbot, lack of staff, Kafkaesque fraud control mechanism. Reviewed on: 1st March 2025

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