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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase online app

Online app easy to use and works well. Reviewed on: 1st March 2025

Banking made easy

Used abroad no charges when used in ships. Restaurants or paying fir accommodation. Only at ATM. You get interest when you spend Great. Reviewed on: 1st March 2025

Perfect for everything a current account needs.

Always quick customer service when help needed. Easy to use with the app. Clear account display. No charges. Instant record on every transaction. Reviewed on: 1st March 2025

A very easy bank app to use although the savings rat...

A very easy bank app to use although the savings rate could be better Reviewed on: 1st March 2025

seamless experience with good cashback offer

seamless experience with good cashback offer Reviewed on: 1st March 2025

A raised complaint

Had to raise a complaint about a purchase I had made using Chase. I used the online chat, the matter was dealt with promptly and professionally Reviewed on: 1st March 2025

Excellent banking provider

Great customer support easy to use excellent security and good value Reviewed on: 1st March 2025

Fantastic experience no problems so far

Fantastic experience no problems so far Reviewed on: 1st March 2025

Great banking App and savings.

Great banking App and savings. 1% cash back is good to but interest rates no longer market leading. Reviewed on: 1st March 2025

Terrible client support

Terrible. Their client support is appalling. Terrible AI chatbot, lack of staff, Kafkaesque fraud control mechanism. Reviewed on: 1st March 2025

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