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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Excellent service

Customer service second to none always helpfull and make things easy understand Reviewed on: 1st March 2025

Clear and easy account information available.

Clear and easy account information available. Customer Service always helpful. Reviewed on: 1st March 2025

The app is so easy to navigate and the products are...

The app is so easy to navigate and the products are excellent. I am extremely happy with Chase Reviewed on: 1st March 2025

Simple banking with great perks.

Simple banking with great perks. App is excellent and easy to navigate. The fact I only need one card to travel with and have no charges is a big bonus. Reviewed on: 1st March 2025

I have really enjoyed using chase bank.

I have really enjoyed using chase bank. I've also noticed refunds process quickly which is great! Reviewed on: 1st March 2025

A very easy to use current account.

A very easy to use current account that gives me interest on most of my spending.Customer service support is quick and questions answered satisfactorily. Reviewed on: 1st March 2025

Best banking app I have ever used.

Best banking app I have ever used. Instant access to both current and savings accounts, earning interest on my balances. Reviewed on: 1st March 2025

Safe Hands

Never have any problems using chase fast and efficient Reviewed on: 1st March 2025

Like the cashback

Like the cashback and also good when you travel. Reviewed on: 1st March 2025

Fantastic banking..

Never had any problems easy to deal with and app is great Reviewed on: 1st March 2025

Alternative products

Current account
from Citibank 3.18 from 10 reviews
Graduate Account
from NatWest 4.43 from 63 reviews
Platinum Added Value Account
from Lloyds Bank 3.96 from 47 reviews

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