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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent customer service on Web chat or over the p...

Excellent customer service on Web chat or over the phone Reviewed on: 1st March 2025

Chase is the best.

Always easy to contact and instant reply. Reviewed on: 1st March 2025

Great bank with exceptional support staff

Easy to use the online options. Superb support from the online staff. I had a few difficulties starting out, but had great help from the staff. They solved my problems by talking me through a few things, and also helped to search for a ‘missing’ transaction. Reviewed on: 1st March 2025

When I contacted customer service, they recognised m...

When I contacted customer service, they recognised my dilemma and resolved it. Excellent customer service. Reviewed on: 1st March 2025

Very good bankapp and service easy to use i...

Very good bankapp and service easy to use i love it Reviewed on: 1st March 2025

Just a brilliant bank!

Just a brilliant bank! Everything all in one place on the Chase app. Reviewed on: 1st March 2025

I think it’s a great bank the online app very easy t...

I think it’s a great bank the online app very easy to use with great perks Reviewed on: 1st March 2025

All good.

All good. Everything works well. Great app unlike tsb. Reviewed on: 1st March 2025

So good try it

Joined a few years ago , but have been pleasantly surprised . Easy to use and better interest rates Reviewed on: 1st March 2025

Chase Bank’s support is slow, unhelpful, and full of...

Chase Bank’s support is slow, unhelpful, and full of endless transfers. Long waits and unresponsive agents make resolving issues frustrating. Reviewed on: 1st March 2025

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