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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

So pleased I chose chase bank, they are very flexibl...

So pleased I chose chase bank, they are very flexible keeps me well informed about my account and any offers that they have. Reviewed on: 1st March 2025

Chase current account

Chase current acct is easy to set up and access, without any fuss Reviewed on: 1st March 2025

Chase is easy to use, quick and simple and fast...

Chase is easy to use, quick and simple and fast Reviewed on: 1st March 2025

The Chase account/card has proved invaluable on my v...

The Chase account/card has proved invaluable on my visits abroad - 0% on international transactions - YES please! Reviewed on: 1st March 2025

They are extremely helpful really look after there c...

They are extremely helpful really look after there customers Reviewed on: 1st March 2025

I am really happy with Chase.

I am really happy with Chase. I was an early adopter when they came out and have stayed ever since. The app is clean, fast, and well-designed. On the few occasions I’ve needed customer support, it’s been helpful and quick. Rewards are excellent too. Everything is just so easy. The one thing I would still like to see is some overdraft functionality. Reviewed on: 1st March 2025

Easy to dealmwith

Very easy to do business with moving funds between accounts Reviewed on: 1st March 2025

Excellent experience

Chase provide an excellent app that's reliable and easy to use. There are nice rewards like the cashback on everyday spending and I like the roundup feature which quickly grows into a nice little bonus. The savings rates are also competitive and it's easy to transfer between accounts when you need to. Reviewed on: 1st March 2025

Easy to use banking with great access to savings acc...

Easy to use banking with great access to savings accounts. The app is easy to use and the 24hr help is really useful. Being able to get the best rates when travelling abroad is useful, no full need to get cash out in currency when the exchange rate through chase is simple and competitive in the market. Reviewed on: 1st March 2025

Chase UK has one of the smoothest customer service,...

Chase UK has one of the smoothest customer service, Easy to contact and get questions answered. There was times when I missed a phone support, otherwise their support is great. Reviewed on: 1st March 2025

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