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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellent bank and extremely user friendly

Competitive interest rates which also offered an additional ‘Boost’. Cash back on all purchases too!! Reviewed on: 1st March 2025

Recently, I had an issue with a scandalous site that...

Recently, I had an issue with a scandalous site that kept attempting to take funds from my account. I reported it to the team at Chase and they took action so quickly. Super professional - this was excellent customer service. Probably, the best I have ever experienced from a bank. Reviewed on: 1st March 2025

Chase is brilliant - never have any problems very ea...

Chase is brilliant - never have any problems very easy to use Reviewed on: 1st March 2025

Good online support

There is always someone online to help with any queries and my experience has been positive Reviewed on: 1st March 2025

Great Bank!

Easy to set up, use, monitor and staff helpful Reviewed on: 1st March 2025

Love my Chase accounts

Love my Chase accounts - can do everything I need through the app and if I have a problem, can contact someone easily and quickly Reviewed on: 1st March 2025

Very happy with Chase.

Had no problems with Chase. Excellent rates in savings and current accounts. Reviewed on: 1st March 2025

Excellent service.

Excellent service.No hesitating recommending Reviewed on: 1st March 2025

Easy bank

Easy to navigate banking app. Excellent cashback and interest. Fantastic support. Reviewed on: 1st March 2025

Excellent quality of service.

Immediate responses, customer concern and verification that everything is correct Reviewed on: 1st March 2025

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