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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48886 reviews)

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4.94

Based on 48,886 reviews, last reviewed 5th Mar 2026

443400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great app based bank. Great app based bank. Great free overseas use. They used to offer better cashback & interest rate deals though Reviewed on: 5th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48886)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

I have had a great experience with the customer care.

I have had a great experience with the customer care. They are so professional, responsive and try their best to resolve the query Reviewed on: 15th February 2026

Easy to use and quick reliable staff a phone call away.

Easy to use and quick reliable staff a phone call away. All transactions are easily completed and I am happy to continue using them for all my banking needs. Reviewed on: 15th February 2026

Excellent bank and product

no complaints in the number of years I've been using them Reviewed on: 15th February 2026

Great app and ui.

Great app and ui. Clear and efficient updates Reviewed on: 15th February 2026

Accessible app and secure service

The app is so easy use, my money is easily accessible whilst being secure, customer service outstanding and they have great offers for customers Reviewed on: 15th February 2026

Simple and easy online banking, exactly how it shoul...

Simple and easy online banking, exactly how it should be. Great customer service is an added bonus too. Reviewed on: 15th February 2026

They listen and respond positively

They listen and respond positively Reviewed on: 15th February 2026

Privileged to be a Customer of Chase Bank

A great bank to deal with I am so pleased to be a customer of Chase Bank. Easy to use and they keep in touch of all transactions and are very caring Reviewed on: 15th February 2026

The Chase APP IS SUPERB and the rewards are the ici...

The Chase APP IS SUPERB and the rewards are the icing on the cake Reviewed on: 15th February 2026

Chase are fantastic, customer service on live chat i...

Chase are fantastic, customer service on live chat is fast. The cash back is great and a really good incentive. I has different accounts for different things which works well. Only issue I find it money pends when sending to others. Reviewed on: 15th February 2026

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