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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great bank

Had a chase account since around December 2023. Was a saving grace when another bank blocked all my accounts. I have never had a problem with my chase products that couldnt be solved by support Reviewed on: 16th February 2026

Simplified and accessible banking.

Chase bank has simplified banking. Reviewed on: 16th February 2026

Chase Current Accounts Can't be Bettered!

After 58 years of having accounts with a huge variety of banks, I have finally found the perfect one in Chase. The service is truly excellent, and the staff really do care and do their utmost to assist with any problems. Well done Chase! Reviewed on: 16th February 2026

I love chase, payments are so easy to make, there is...

I love chase, payments are so easy to make, there is a good fraud protection however it is not excessive or too sensitive, it's just right. Chase also offers great cash back in the first year and after its still worth it as every little helps and its perfect that you can get it on majority of your everyday spending. It is a very good bank and I wish it had a physical branch Reviewed on: 16th February 2026

Love the Cashback and no issues with banking

Love the Cashback and no issues with banking Reviewed on: 16th February 2026

Good interest rates on savings and cash back on purc...

Good interest rates on savings and cash back on purchases. Reviewed on: 15th February 2026

Ease of use

Very straightforward to use the App. Reviewed on: 15th February 2026

So pleased banking with Chase.

So pleased banking with Chase. Like the cash back on purchases. The odd time I’ve had to contact customer services it has been so easy and they’ve been very helpful. Reviewed on: 15th February 2026

Brilliantly organised

Ever since I opened my chase account (for around 3 years now)I never needed customers service for anything. In addition this is the first bank I came upon whose debit card is so much better than the credit one that it is almost the single card I regularly use. I love the fact that I receive a text message almost immediately after any purchase. Reviewed on: 15th February 2026

I use chase for everything from savings to everyday...

I use chase for everything from savings to everyday spending, and its so quick and easy to use their app. Reviewed on: 15th February 2026

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