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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The bank has a good reprrtation

The bank has a good reprrtation and it's very easy to use the online portal Reviewed on: 1st March 2025

A great app to help manage your money.

A great app to help manage your money. Great customer service when my bank details had been stolen Reviewed on: 1st March 2025

Chase customer service team is really good.

Chase customer service team is really good. When I need to talk to them I can reach them fast, and they are always polite and efficient. Reviewed on: 1st March 2025

It’s how banking should be

It’s how banking should be… easy! I’ve never had any problems… everything I used to do with normal banking, I can do with Chase. Very happy with how it works and the service provided. The app is very easy to use, it’s easy to save and transfer money. I haven’t needed their customer service,, as everything works. Reviewed on: 1st March 2025

best bank i've got,and i have 4 banks that i...

best bank i've got,and i have 4 banks that i use Reviewed on: 1st March 2025

Nearly perfect

Great service but would like to be able to deposit cash into uk banks Reviewed on: 1st March 2025

Easy to use and good comms

The app is very easy to use, good communication from the bank too. Reviewed on: 1st March 2025

Responsive customer service.

Responsive customer service. Great value drawing cash abroad Reviewed on: 1st March 2025

Efficient, good cashback, nice round up function - h...

Efficient, good cashback, nice round up function - has good interest options too for limited times Reviewed on: 1st March 2025

Happy with everything, good money return on spending...

Happy with everything, good money return on spending, excellent customer service Reviewed on: 1st March 2025

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