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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy and simple banking

From day one it is a simple reasonably priced no frills banking as it should be Reviewed on: 15th February 2026

Does what it says on the Tin!

Does what it says on the Tin! You can easily open multiple bank accounts and set up multiple default payments every month making my budgeting so much easier. Free FX on my debit card also makes me use my Chase account abroad all the time! Reviewed on: 15th February 2026

Good customer service

Good customer service and always at hand when you need support Reviewed on: 15th February 2026

Easy to manage, but lacking in ability to receive in...

Easy to manage, but lacking in ability to receive international payments. App frequently loads from cache before loading actual information, so quickly checking balance can give the wrong information. Reviewed on: 15th February 2026

Great app, never any issues.

Great app, never any issues. Good offer rates. Reviewed on: 15th February 2026

Excellent

Excellent service , easy service. Great online service support. And easy to use online app Reviewed on: 15th February 2026

Opening an account with chase has been painless and...

Opening an account with chase has been painless and straightforward despite me moving to the uk just a few weeks prior. Really great customer service and people that care. Reviewed on: 15th February 2026

Great bank. Would recommend.

Chase for my current account with my debit card is great. Overall I am very impressed with the customer service it's the best to help with any questions and always available. Good cashback too! Reviewed on: 15th February 2026

Very good works never had a problem ever smooth and...

Very good works never had a problem ever smooth and very efficient Reviewed on: 15th February 2026

Extremely well designed app, well communicated updat...

Extremely well designed app, well communicated updates via email, helpful staff do when you need assistance. Reviewed on: 15th February 2026

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