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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

My Current and Savings accounts

I enjoy the built in savings account functionality and the account generally has functioned exactly as you would hope for. No issues and no need to ever contact support. Reviewed on: 1st March 2025

Excellent user friendly app.

Excellent user friendly app. and good communications via email. I’ve had no issues using my Chase current and saver account. Reviewed on: 1st March 2025

Good on savings interest but not on current account

Good on savings interest but amount needed to go in current account for interest is too high Reviewed on: 1st March 2025

Best bank by far, so much easier to use than other b...

Best bank by far, so much easier to use than other banks and offers great interest rates Reviewed on: 1st March 2025

Very efficient excellent bank

Very efficient if have a query . Mobile app easy to navigate easy to set up direct debits Reviewed on: 1st March 2025

Easy to use app.

Easy to use app. Good communication Reviewed on: 1st March 2025

Excellent app

An excellent service on the app which has never given me any service issues and also provides me with an opportunity to receive 1% cash back on my everyday spend Reviewed on: 1st March 2025

1st class bank

Love this bank love the app so many hidden treasures your my winner Reviewed on: 1st March 2025

Excellent service

Customer service excellent At all times when I have phoned up about something Reviewed on: 1st March 2025

Customer must earn more cash back rather than interest.

Customer must earn more cash back rather than interest. chase should offer more cash back to Muslim customers but no interest!!! Reviewed on: 1st March 2025

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