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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48886 reviews)

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4.94

Based on 48,886 reviews, last reviewed 5th Mar 2026

443400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great app based bank. Great app based bank. Great free overseas use. They used to offer better cashback & interest rate deals though Reviewed on: 5th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48886)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

Account was easy to set up.

Account was easy to set up, advice given when needed they even sorted out the transfer of direct debits snd standing orders. I was kept up to date with information. Website is very easy to navigate allowing me to open a savings account Reviewed on: 15th February 2026

By far the best.

By far the best. Ann account j have had Reviewed on: 15th February 2026

It’s a great bank with easy to set up savings accoun...

It’s a great bank with easy to set up savings account with great interest rates. Reviewed on: 15th February 2026

Easy peasy banking

Since I’ve been with Chase I’ve been amazed at how easy it’s been to do everything I need from setting up direct debits and standing orders to moving money into savings accounts.. I can also keep my debit card in my phones wallet. It makes it so easy to make purchases when I’m out. Reviewed on: 15th February 2026

Customer service is English and efficient

Customer service is English and efficient Reviewed on: 15th February 2026

Chase the bank to go for

Excellent banking experience including the customer service. Savings rate can be made better for existing customers. Adding the insurance product has strengthened the offering plus the ease of PI into it Reviewed on: 15th February 2026

Great current accounts

Chase has been my current account provider for a while. I appreciate how quick and transparent the banking system is with Chase Bank Reviewed on: 15th February 2026

Really look after and support their clients.

Really look after and support their clients. Pays good interest on the credit balance and expenditure. Reviewed on: 15th February 2026

not just a bank

Excellent communication regarding interest rates, good or bad Reviewed on: 15th February 2026

There customer service is life, not a robot at all.

There customer service is life, not a robot at all. And always sort out my questions very quick Reviewed on: 15th February 2026

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