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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Experience with Chase.

Experience with them has been absolutely great value. Reviewed on: 28th February 2025

Any queries are sorted very quickly.

Any queries are sorted very quickly. Chase really does seem to listen and actively respond to customers' needs and suggestions. Reviewed on: 28th February 2025

Engaging cash back reward as you spend

I find Cash back product in current account very engaging. Like seeing the breakdown of my spendings. I also use the savings accounts too. Reviewed on: 28th February 2025

Chase bank

Great bank, easy to contact if problems occur. Customer service is second to none Reviewed on: 28th February 2025

I have been banking with Chase for about 3 years now...

I have been banking with Chase for about 3 years now and have only had a problem when I was scammed in 2023. The service when was putting a stop on my account was faultless. Since then I have been able to move my money between my accounts seamlessly, keeping most of my money in my savings account but moving it quickly when I need to pay a bill. I have recommended Chase to many family members & friends. Reviewed on: 28th February 2025

Excellent banking service.

Excellent banking service transaction appear in the app as they happen, but if there is an issue you can contact a real person on the telephone in minutes. Reviewed on: 28th February 2025

Smooth Banking, Easy App, Excellent Service!!

I’ve been using Chase Bank for a while now, and I must say I’m highly impressed with their service. The customer support is always responsive, professional, and ready to assist with any inquiries, 24/7!!! Transactions are smooth, and I’ve never faced any major issues. Their mobile banking app is another highlight—it has a clean and intuitive interface, making it very easy to use. Whether it’s transferring funds, paying bills, or managing my accounts, everything is seamless and hassle-free. The app’s design is user-friendly, even for those who aren’t very tech-savvy. Overall, Chase Bank offers a fantastic banking experience, combining excellent service with a top-notch digital platform. Highly recommended! Reviewed on: 28th February 2025

Great app which works well

Great app which works well. Offers insights into spending. Offers 1% cashback on purchases and roundup features. Easy to move money between accounts. Reviewed on: 28th February 2025

No fees like other banks secure rates

No fees like other banks competitive secure rates Reviewed on: 28th February 2025

Excellent customer service.

Excellent customer service. Great card which doesn’t show sort code etc Reviewed on: 28th February 2025

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