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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

By far the best.

By far the best. Ann account j have had Reviewed on: 15th February 2026

It’s a great bank with easy to set up savings accoun...

It’s a great bank with easy to set up savings account with great interest rates. Reviewed on: 15th February 2026

Easy peasy banking

Since I’ve been with Chase I’ve been amazed at how easy it’s been to do everything I need from setting up direct debits and standing orders to moving money into savings accounts.. I can also keep my debit card in my phones wallet. It makes it so easy to make purchases when I’m out. Reviewed on: 15th February 2026

Customer service is English and efficient

Customer service is English and efficient Reviewed on: 15th February 2026

Chase the bank to go for

Excellent banking experience including the customer service. Savings rate can be made better for existing customers. Adding the insurance product has strengthened the offering plus the ease of PI into it Reviewed on: 15th February 2026

Great current accounts

Chase has been my current account provider for a while. I appreciate how quick and transparent the banking system is with Chase Bank Reviewed on: 15th February 2026

Really look after and support their clients.

Really look after and support their clients. Pays good interest on the credit balance and expenditure. Reviewed on: 15th February 2026

not just a bank

Excellent communication regarding interest rates, good or bad Reviewed on: 15th February 2026

There customer service is life, not a robot at all.

There customer service is life, not a robot at all. And always sort out my questions very quick Reviewed on: 15th February 2026

Chase gives a great insight into spending patterns a...

Chase gives a great insight into spending patterns and saving techniques. Additionally, their cash back earnings that they offer is simple and easy to use. The app's operating system is user-friendly and effective with a clean layout which isn't scattered with services which are rarely used. The customer service is quick and answers any questions promptly which is great. Reviewed on: 15th February 2026

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