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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Been banking for 60 years and Chase is the best...

Been banking for 60 years and Chase is the best Reviewed on: 28th February 2025

Intuitive system with no issues.

Intuitive system with no issues. Easy to understand and navigate. Reviewed on: 28th February 2025

Chase is easy to use with great rates

Chase is easy to use with great rates, better than my Lloyd’s accounts Reviewed on: 28th February 2025

Rarely have a problem but if I do always a prompt re...

Rarely have a problem but if I do always a prompt response. Reviewed on: 28th February 2025

Excellent phone app, flawless service, customer serv...

Excellent phone app, flawless service, customer service over phone also excellent, card and app security spot on. Reviewed on: 28th February 2025

I was a chase customer in the USA and when i relocat...

I was a chase customer in the USA and when i relocated back to the UK i was extremely happy to find that Chase was now operating in the UK too. Fantastic bank, great App and wonderful customer service. Reviewed on: 28th February 2025

Always efficient in my dealings .

Always efficient in my dealings . Reviewed on: 28th February 2025

deal is good like cashback and trustworthy

deal is good like cashback and trustworthy Reviewed on: 28th February 2025

Fabulously easy no nonsense bank.

Fabulously easy no nonsense bank. Reviewed on: 28th February 2025

Fantastic banking experience, really easy to use, ve...

Fantastic banking experience, really easy to use, very aesthetic. I'm, a big fan since I've moved over. Reviewed on: 28th February 2025

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