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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase Bank's current account is easy to use and set...

Chase Bank's current account is easy to use and set up. I appreciate ability to create several current accounts which can renamed and be accessed using one card. I feel like this is a more novel approach. Their banking app is streamlined and easy to use and understand. I have not had any issues so far and a result cannot comment much on the customer service as I have not needed to reach out to them. Reviewed on: 28th February 2025

Great bank!

Great bank!! Easy to use app!! Free to use abroad!! Reviewed on: 28th February 2025

Very easy to use.

Very easy to use. I like the fact you can fave multiple accounts however the fact the interest rate keeps dropping is disappointing Reviewed on: 28th February 2025

Account was easy to apply for, app is easy to use, s...

Account was easy to apply for, app is easy to use, security measures like card details only being available in the app with the debit card being blank, perks like 1% cashback, Reviewed on: 28th February 2025

Simple, straightforward banking

Simple, straightforward banking, great customer service and competitive rates bundled in an app that is simplicity Reviewed on: 28th February 2025

Modern App banking at its best

No issues to date... all good! A refreshing way to bank through the App. Reviewed on: 28th February 2025

Excellent proactive service

Excellent proactive service, quick and responsive, good value at home and abroad. Reviewed on: 28th February 2025

Excellent customer service

Quickly assist when contact and fully resolved issues Reviewed on: 28th February 2025

Good bank and great offers always been good to me an...

Good bank and great offers always been good to me and any problems I’ve had Reviewed on: 28th February 2025

Great bank.

Great bank. Easy to use for everyday banking. Checking transactions, arranging Payments etc Reviewed on: 28th February 2025

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