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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Excellent online banking, simple reliable

Excellent online banking, simple reliable Reviewed on: 28th February 2025

Never had any problems good interest rates & notific...

Never had any problems good interest rates & notifications. Service excellent Reviewed on: 28th February 2025

Fantastic banking

I have had to call chase bank a couple of times, quick call response times and very helpful staff that answered my questions. great online app, so easy to use. Reviewed on: 28th February 2025

A genuinely good challenger bank.

A genuinely good challenger bank. Easy to use, great customer support. App design is also top notch. Reviewed on: 28th February 2025

Easy mobile banking

I like the fact that the app is very easy to understand and use.great can get free banking abroad. Was easy to set up my savings Reviewed on: 28th February 2025

Converted online-banking sceptic

Chase is a simple, no-nonsense approach to looking after your money. I’ve had a really positive experience so far, since signing up with Chase. Reviewed on: 28th February 2025

Cashback on everyday purchases, great customer service

It’s fantastic that you can get cashback on everyday spending without having to get a credit card. The app is really easy to use and whenever I’ve had to contact costumer services they’ve been brilliant. If they offered joint bank accounts my husband and I would move ours to them. Reviewed on: 28th February 2025

The experience with this bank has been amazing and d...

The experience with this bank has been amazing and depositing and paying friend and family has never been so easy Reviewed on: 28th February 2025

Easy banking.

Never had a problem, app is easy to use and I'm nearly 70 so it must be easy! Reviewed on: 28th February 2025

Easy and effective way of banking/saving/spending!

Easy and effective way of banking/saving/spending! Great saving rates along with the option to open multiple saving accounts! The numberless card is a great feature and makes online shopping much more smoother. I love that all movements are notifed to me! Reviewed on: 28th February 2025

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