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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

user friendly

Very easy, user friendly and trustworthy. Reviewed on: 28th February 2025

I love everything about Chase.

I have had a great experience with Chase. Great benefits including the cash back (I earn £15 most months) and round ups on card payments. Excellent customer service when I have had issues with payments taken in error; it was easy to speak to someone online and the issues were rectified very quickly. The app is really easy to use. Very good interest rates on savings. Reviewed on: 28th February 2025

Used on holiday now use for every card purchase

Used on holiday now use for every card purchase Reviewed on: 28th February 2025

Customer friendly

Very easy to use app. Instant notifications of spending. Reviewed on: 28th February 2025

Love Chade

Very smooth joining process. Easy to navigate app Reviewed on: 28th February 2025

Best decision I made to switch to Chase.

Since I switched it’s been smooth, efficient. I love the alerts when o spend or to alert me of upcoming payments. So easy as well to save. I’ve actually got savings again! Very happy with my choice. Reviewed on: 28th February 2025

Reliable bank with a good, easy to use app.

Reliable bank with a good, easy to use app. Immediate payments to other banks. Exceptionally Easy to open and use extra current accounts for different purposes. Reviewed on: 28th February 2025

The other day, I bought shoes online, but the wrong...

The other day, I bought shoes online, but the wrong order arrived. The Chase Bank online team assisted me, and I was very happy. Reviewed on: 28th February 2025

Best online banking system

The most user-friendly online banking system that I’ve come across. The ability to open a zero balance account was crucial for me. The subsequent progress with the account has always been perfection. Reviewed on: 28th February 2025

Good digital option - good customer service

Easy to use. Cash back maybe not as good as a straight interest % on a current account. Sometimes digital and physical cards can be confusing. Customer service respond well to questions. Reviewed on: 28th February 2025

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