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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

New customer's review.

I am a relatively new customer and am very pleased with Chase Bank so far. It's easy to find my way around their online information. Reviewed on: 28th February 2025

Great mobile banking app

Always found it easy to use and staff helped me when I had a problem. Really handy and good offers. Reviewed on: 28th February 2025

Aw they're brilliant!

Aw they're brilliant! Great customer service, good range of perks and the app works consistently well Reviewed on: 28th February 2025

Only had to use customer service once but received e...

Only had to use customer service once but received excellent service. Easy account to use and very good product. Reviewed on: 28th February 2025

Stolen phone

It was hard to use the bank’s services when I had my phone stolen while on holiday…emails etc were dependent on codes that were sent to my phone, so obviously I couldn’t open them. Reviewed on: 28th February 2025

Good bank, quite good service quick response

Good bank, quite good service quick response Reviewed on: 28th February 2025

User friendly .

Easy to use phone application, simplified. Reviewed on: 28th February 2025

Great Service

I always get great and helpful customer service when I have to contact Chase Reviewed on: 28th February 2025

Great bank, good rewards, features and reliable.

Great bank, good rewards, features and reliable. Reviewed on: 28th February 2025

I Have Had My Account For Over 2Years And Have Had W...

I Have Had My Account For Over 2Years And Have Had Wonderful Service And Everything About The App Is Easy And The Customer Service Is Second To None Reviewed on: 28th February 2025

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