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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39480 reviews)

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4.95

Based on 39,480 reviews, last reviewed 7th Feb 2025

10232% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really like the app easy to use. Really like the app easy to use. Initial interest rates really good but other providers now have better, I wish they would match other providers so I ... Read more Reviewed on: 7th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39480)

Review of the Chase Bank, Current Account:

Great bank

No problems since joining. Rates are competitive and communication is good. Reviewed on: 12th April 2024

Very easy to use the app and get a good savings rate...

Very easy to use the app and get a good savings rate on my savings Reviewed on: 6th February 2025

Absolutely love everything about Chase

Absolutely love everything about Chase, easy to use app, free spending abroad its so easy to keep tabs on what things cost, fantastic support through their messenger, great initial interest rates, easy to transfer money. Nothing bad to say Reviewed on: 6th February 2025

Fantastic bank easy to use and safe

Fantastic bank easy to use and safe Reviewed on: 6th February 2025

Totally helpful

Supportive and patient whenever i call with problem. So courteous and very respectful of the aging population. Cannot praise them enough. All emails are fully informative and easy to comprehend. The cash back and round up service is great and accumulates so quickly. Reviewed on: 6th February 2025

Cash back is very good.

Cash back is very good. Using the card abroad is excellent and gives cash back. Movements to and fro the account is rapid. Reviewed on: 6th February 2025

Simple Easy Handy

10/10 all good. Easy handy simple. Simple easy and handy Reviewed on: 6th February 2025

Excellent all round service.

Excellent all round service. App is very easy to use and efficient. Reviewed on: 6th February 2025

I find Chase easy to deal with, their App is very ea...

I find Chase easy to deal with, their App is very easy to use and if any additional help is needed they are easy to contact. When speaking to anyone from customer service they are always helpful and friendly. Reviewed on: 6th February 2025

Customer service great same as Current A/c

Customer service is very available and excellent service received always. Current account is the best, the app is good after a little getting your head around it. so absolutely no complaints here after aver a year. Best current account I've ever had and best bank I've ever encountered by some distance... Thanks Chase Reviewed on: 6th February 2025

I have had to contact the bank 3 times and every tim...

I have had to contact the bank 3 times and every time the resolution was made within hours rather than weeks. You can talk to them and they will get everything sorted straight away Reviewed on: 6th February 2025

Alternative products

Basic Current Account
from RBS 3.94 from 228 reviews
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