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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I was not a fan

I was not a fan of online banking, but Chase has changed my mind. Every step throughout my experience has been simple & clear. I now have the confidence to pay online plus the bonus of using my Chase card abroad is fantastic. Thanks to Chase! Reviewed on: 28th February 2025

very responsive when I have questions

very responsive when I have questions Reviewed on: 28th February 2025

1st class bank

The Chap is very easy to use. The swift transaction notifications give reassurance the correct amount has gone through. I have found the chat function on the app has been very good. The occasional problem that I have experienced has been resolved swiftly to my satisfaction Reviewed on: 28th February 2025

From my initial contact with Chase to present day I...

From my initial contact with Chase to present day I have experienced ease of use and no problems at all. Reviewed on: 28th February 2025

Have always responded quickly to any questions.

Have always responded quickly to any questions. Also have good interest rates. Reviewed on: 28th February 2025

Rewards-interest-no charge: what's not to like!

I like the fact that there is a 1% reward for every spend. Also 5% interest on roundups has helped me earn a good sum. Finally, with no charge for foreign currency spend, Chase debit is my preferred means of spending on my holidays. Reviewed on: 28th February 2025

Fantastic app and excellent communication

Fantastic app and excellent communication Reviewed on: 28th February 2025

Excellent all round

I use every day. When I needed advice or help. They have helped straight away. Reviewed on: 28th February 2025

Switched from high street bank after 35 years

Easy to set up. Switched after 35 years with a high street bank Reviewed on: 28th February 2025

Save and allocate funds for your needs

So I say to move funds between accounts and to set up specific savings accounts Reviewed on: 28th February 2025

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