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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I got my phone stolen which compromised my bank card...

I got my phone stolen which compromised my bank card & my bank at that time (HSBC) wanted me to wait for 5 business days before they could issue me with a replacement card. I set up a Chase account instead & was back up & running in about 5 minutes. Reviewed on: 28th February 2025

Easy to use and you get money back for purchases!

Easy to use and you get money back for purchases! Fantastic for overseas purchases with great rates Reviewed on: 28th February 2025

Fantastic app, great features, easy to use & become...

Fantastic app, great features, easy to use & become familiar, trustworthy & feel secure with Chase. Love the cash back & interest. Reviewed on: 28th February 2025

If l ever had a bank problem that was my own doing C...

If l ever had a bank problem that was my own doing Chase sorted it out for me straight away. Excellent service. Reviewed on: 28th February 2025

If I do have a problem the phone is answered within...

If I do have a problem the phone is answered within 5 rings Reviewed on: 28th February 2025

Chase the best about banking

Everything about Chase represents the best about banking Reviewed on: 28th February 2025

very good bank.

very good bank. App is fast. customer service is good Reviewed on: 28th February 2025

Reliable

Great response time and customer service Reviewed on: 28th February 2025

Excellent from the start

Since joining Chase everything promised has been delivered - and more. Reviewed on: 28th February 2025

If there is ever a issues chase is always quick to...

If there is ever a issues chase is always quick to help Reviewed on: 28th February 2025

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