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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Immediately informed of transactions cash back and s...

Immediately informed of transactions cash back and savings incorporated Reviewed on: 28th February 2025

Customer service has been great when I have needed t...

Customer service has been great when I have needed them. App is excellent. Reviewed on: 28th February 2025

Just been a dream since account was opened

Just been a dream since account was opened Reviewed on: 28th February 2025

Human assistance.

Any time you have a query you can call them and speak to a real person who will make every effort to resolve the issue Reviewed on: 28th February 2025

Seamless banking very efficient way of doing business

Seamless banking very efficient way of doing business Reviewed on: 28th February 2025

Open account

Account easy to open, good communication. Reviewed on: 28th February 2025

Good service

Always good customer service never had a problem and always quick to get back to any enquiries. Reviewed on: 28th February 2025

Great bank and customer service excellent

Great bank and customer service excellent Reviewed on: 28th February 2025

Incredible 1% cashback where you can’t get from anyw...

Incredible 1% cashback where you can’t get from anywhere. Customer service is great as well. Definitely recommend using this bank. Incredible app design as well. Reviewed on: 28th February 2025

Chase - great service

Chase have been great and it's nice being able to speak to someone if there is ever an issue Reviewed on: 28th February 2025

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