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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The app is fabulous.

The app is fabulous. I like to see my balance and have easy access to guidance, support and credit reference info. Reviewed on: 28th February 2025

Help always at hand !

Several issues resolved in a quick and efficient phone call. Changing debit card details very easym Reviewed on: 28th February 2025

Always Really Really Good !!!!!

Always really good for me. Works well using the app Reviewed on: 28th February 2025

The best.

great app. Customer service has always been prompt and brilliant. Reviewed on: 28th February 2025

Best bank ever

Best bank. Amazing customer experience - happy to book flights with it and get back to me quickly and answers always make sense. 1% cashback amazing. Great travel card too (exept had some trouble withdrawing cash in Guatemala due to some magstrio error). Great breakdown of spending. Wouldn’t go with any other bank. I have recommended them to freinds. Reviewed on: 28th February 2025

Great bank good interest looks after customer.

Great bank good interest looks after customer. Good customer service Reviewed on: 28th February 2025

Great app.

Great app. Excellent responses to queries on chat. Easy to use. Reviewed on: 28th February 2025

Easy access via app.

Easy access via app. No charge with debit card abroad. Reviewed on: 28th February 2025

Great and simple website, so easy to transfer funds...

Great and simple website, so easy to transfer funds between different accounts Reviewed on: 28th February 2025

I recommend Chase to all my friends and family.

I recommend Chase to all my friends and family. I am happy with the fact that I don't get charged for using it abroad and the 1% cashback Reviewed on: 28th February 2025

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