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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Great on line chat, issues quickly resolved, very he...

Great on line chat, issues quickly resolved, very helpful and good interest rates for savings Reviewed on: 28th February 2025

Excellent bank good stuff all round great bank with...

Excellent bank good stuff all round great bank with good banking products and excellent banking and banks Reviewed on: 28th February 2025

Excellent service

Banks should be like engines, humming in the background without intruding in your everyday and that is what Chase feels like. Great app, the easiest to use by far and with innovative features other banks should take notice of. Super easy to get hold of customer service and altogether efficient. Reviewed on: 28th February 2025

Great banking service, I use Chase for banking while...

Great banking service, I use Chase for banking while travelling but thinking of using them for most of my banking. Reviewed on: 28th February 2025

Great experience for a bank.

Great experience for a bank. I specifically like the 1 percent cashback. Reviewed on: 28th February 2025

So easy to deal!with from Customers service to just...

So easy to deal with from Customers service to just topping up your A/c, or seeing your statement. Excellent Reviewed on: 28th February 2025

Opened an account on the recommendation of my step s...

Opened an account on the recommendation of my step son as I was going on holiday to Rhodes and the Chase card is an efficient and cost effective way of spending in a foreign currency. Love the text message you get within minutes of making a transaction. Reviewed on: 28th February 2025

Left Virgin money to join Chase

Left Virgin money to join Chase and the service is so much bettet Reviewed on: 28th February 2025

Awesome bank. Best bank ever

Awesome bank. Chase has earned my respect since all the high street bank broke my heart. I am pleased Reviewed on: 28th February 2025

Very user-friendly app.

Very user-friendly app. Nice cashback scheme. Reviewed on: 28th February 2025

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