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Chase Bank: Current account reviews

4.94
Based on 48,888 reviews, last reviewed 7th Mar 2026
443700% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always very helpful. Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026
Craig A's avatar
Craig A

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48888)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

5
App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Chase are the Best

5
No charges for buying things abroad …..perfect, makes foreign travel even easier. The customer service is excellent, always someone to chat to when you need help. Reviewed on: 15th February 2026

Good cash back, excellent customer service, easy to use

5
Good cash back, excellent customer service, easy to use Reviewed on: 15th February 2026

The best of the best

5
Excellent customer service and communication and varied marketing strategy Reviewed on: 15th February 2026

Customer service is very attentive and assuring.

5
Customer service is very attentive and assuring. They've helped me whenever I had issues with some transactions in the past. Reviewed on: 15th February 2026

Reacted to and solved my problem quickly

5
Reacted to and solved my problem quickly Reviewed on: 15th February 2026

User friendliest banking app on the planet

5
Chase provides the most user friendly banking app on the planet. Straightforward, no hassle banking, yet with high security backing leaves the customer feeling protected Reviewed on: 15th February 2026

bobby dazzler

5
Easy transition from my previous bank all good so far top of the bill Reviewed on: 15th February 2026

The most seamless and uncomplicated banking without...

5
The most seamless and uncomplicated banking without a doubt. I have used it as a main current account and never disappointed. I also love the rewards!!! Reviewed on: 15th February 2026

Excellent for ease of use and payments.

5
Excellent for ease of use and payments. Really easy to navigate app and had equal ease of use whilst abroad. Reviewed on: 15th February 2026

Customer service is outstanding.

5
Customer service is outstanding.if I’ve needed help I speak to a very helpful human not a bot. Reviewed on: 15th February 2026

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